FAQS

FAQS

What is the warranty period? +
We provide a 1-year warranty for the machine.
What materials can this machine process? +
It is suitable for cold/hot rolled steel, stainless steel, galvanized steel, tinplates, and other coated metal surfaces.
What is the production lead time? +
The production period is typically 3 months, with peak and off-peak seasons ranging from 3 to 5 months.
Do you offer OEM and ODM services? +
Yes, we offer both OEM and ODM services to meet specific customer requirements.
How to maintain the machine? +
add mechanical lubrication equipment to chain, bearing and cutting slide every month. Add mechanical lubrication to the case every half a year.
How many workers to operate the machine? +
Only 1-2 workers.
What can you do if the machine broken? +
Our machine’s warranty period is 12months,if the broken parts can’t be repaired,we can send the new parts to replace the broken parts for free,but you need pay the express cost yourself.if over warranty period,we can for to solve the problems via negotiation,and we supply the technical support for the whole life of the equipment.
How to visit your company? +
Fly to Jinan airport,then we can pick you up .
How can I trust you that machines pasted testing running before shipping? +
We record the testing video for your reference. 2) Please visit company and test machine if convenient. 3)You can ask a third-party company to inspect"
How precise is the cutting/leveling tolerance of your machines? +
Utilizing advanced PLC control systems and precision servo drives, our cut-to-length lines achieve length tolerances within ±1mm, while our slitting lines guarantee strict width tolerances and burr-free edges.*
Do you provide overseas installation and commissioning services? +
Absolutely. Once the equipment arrives at your factory, we will dispatch experienced engineers to your site for complete installation, debugging, and operator training until the line runs smoothly.
Are you open to distributor partnerships? +
Yes, we actively seek global distributors and agents. Please contact our sales team for exclusive regional policies and wholesale pricing.

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